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Top search tips

• A minimum of 3 characters are required to perform a search.
• Check the spelling or try an alternative spelling or name. e.g. “colour” & “color”
• Try not searching for plurals. e.g search for “glove” not “gloves”.
• Try removing hyphens from your search e.g. for “tert-butyl alcohol” just enter “tert butyl alcohol”.
• Enter a space between each word, number or symbol. e.g. search for “1 kg Cedar Wood” not “1kg Cedarwood”.
• Remove words not vital to your search such as “and” or “&”, as they will be treated as key words.
• Remove symbols from your search such as “/(),% * or ’ ”, as they cannot be searched for without the exact text match.
• Search by CAS Numbers by searching for the numbers only e.g.143-07-7 Note: not all products have a CAS No. listed

Wider search

• Try searching a related category e.g. essential oils
• Try searching categories
• Try searching our international chemical databases to search for products in the United States, United Kingdom or Australia.

If you still can’t find the product or service you are looking for, maybe we can help – contact us

To expand your search if you are wanting to find more results

• Only enter part of the word as some words have multiple endings. By using this technique you will broaden your search to include various word endings and spellings. For example enter “epox” and you will find both “epoxy” and “epoxies”.
• Enter a ‘space’ between each word, number and symbol. For example a search for “wheatgerm” will not find a listing for “wheat germ”. However a search for “wheat germ” will find “wheatgerm”. Search for “1 kg” not “1kg”.
• Remove words not vital to your search such as “and” or “&”, as they will be treated as key words. So if the product you are searching for doesn’t contain “and” or “&” in the description, then these products will not be included in your search results.
• Remove symbols from your search such as “/(),% or ’ ”, as they cannot be searched for without the exact text match.

To narrow your search if you are finding too many products

• Add more words to the search box to decrease the number of products found. For example if you’re searching “Herbal Extract” you could add the word “Organic” to narrow your search.
• To refine your search to only find words immediately next to each other i.e ‘Ginger Oil’, then join them with an ‘underscore’ i.e. “Ginger_Oil”